Visitors

My parents are visiting from Japan and are going to stay here for 10 days.
They arrived at the SD airport safely, but with 2 hours delay. It is the first trip to abroad for my mom and the 3rd for my dad, and both of them don't speak English, so when it comes to an overseas travel, they are novices. Here's what happened.
In LA, they had to change to domestic flight to San Diego, but their airplane didn't wait for them lingering over an immigration & a baggage claim, i.e. they missed their flight.
It was the kind of superhuman strength that had my 100%-Japanese-speaking dad communicate with a person from United Airlines and obtain two seats for the next flight.
It's grateful for small mercies ;)